FAQ

Different category of product. Find My and Google Maps Live Location are private real-time location tools — a moving dot shared with a small group of people, designed to fade once the trip is over. Google Maps Timeline keeps a history, but only for you in your own account; nobody else gets the route, the stats, or a page they can revisit.

Where Is Tereza? is a published travel page. Someone follows your link, sees the route on a map, scrolls through your photos pinned where you took them, watches a cinematic replay with weather overlays, reads your fundraising blurb, and subscribes to email updates. Closer in spirit to a public trip diary than to a "find me" beacon.

You decide how public. Per-trip visibility scales from Public → Unlisted (link only — the default for new trips) → Private (password-protected) → Members-only. Live tracking has its own switch: public, email-gated (only people on your approved list get a personal access token), or fully off. Privacy zones can mask sensitive places — home, work, school routes — using one of six cloaking modes, from a soft snap-to-centre to full route cloaking. The raw GPS stream never leaves your admin; public viewers always see the filtered version. See Privacy & data control for the "maximum privacy" recipe.

Beyond the route line, the page can carry a fundraising sponsor widget, wind / temperature / pressure / rain layers, a cinematic replay (including a 3D drone flythrough over satellite terrain with a sky that follows the trip's time of day), photos pinned where you took them, daily stats with elevation profiles, achievements, a personal records leaderboard, and email subscribers for auto-updates. Find My doesn't try to do any of that — and that's fine. Different tool for a different job.

Will it drain my phone battery?

OwnTracks in its default Significant mode uses less than 5% of an iPhone's battery per day. High-frequency sports modes drain faster (see Compatible applications for per-app numbers), but you only need those for the duration of the activity.

I'm going to an area with no signal — how do I save battery?

Don't reach for Airplane Mode. Turn off Cellular Data instead and leave GPS on. The cell radio searching for towers is the #1 battery drain — once you stop the search, GPS by itself is cheap and the phone can run 12+ hours on one charge.

iPhone: Settings → Cellular → off. Leave Location Services on. Your tracking app buffers points locally and flushes them when cellular is back. Full recipe: Battery saving.

Should I use Airplane Mode while hiking?

Probably not. Airplane Mode kills every radio in one switch, which sounds harmless but wrecks iOS background execution — the system aggressively suspends background apps when the phone has no network at all, including the tracker. Result: gaps in the route even though the phone "had GPS enabled". Disable just Cellular Data instead and you keep the same battery savings without losing background tracking.

Will my route have gaps if I lose signal?

No. Every supported phone app (OwnTracks, Overland, GPSLogger, OsmAnd, Traccar) buffers points locally when there's no network and flushes them when connectivity returns. Your route stays continuous through tunnels, deep valleys, and remote trails. For trips that go truly off-grid for days at a time, the Garmin® inReach® satellite messenger keeps publishing through the wilderness.

Does it work without cell service?

Yes — see the previous answer. Buffer-and-sync is built into every supported tracker, so a few hours offline never breaks the route on the map.

Yes — invite team members to your organization (limits depend on plan). Each member can have their own GPS device feeding the same trip; the dots are labelled by tracker so you can tell who's where.

How accurate is the route?

GPS accuracy varies by sky visibility, device quality, and weather. Open-sky walking is typically ±5 m. Dense urban canyons or heavy forest can drift to ±20 m. We auto-eliminate ghost points that are clearly impossible (a point 200 km away in 10 seconds), and we snap routes to roads where appropriate using the Mapbox Map Matching API.

Can I import an existing GPX from another app?

Not yet — GPX/FIT/KML import is on the roadmap. Today, you connect a live source and the trip starts from the moment you connect it.

Can I run this on my own server?

The platform is closed-source for now. If you have a specific need for self-hosting (compliance, sovereignty), email us and we'll see what we can do — there are situations where it makes sense.

What happens if I cancel my subscription?

Your trips, photos, and GPS data stay accessible for 30 days after cancellation, in read-only mode. After 30 days the data is deleted unless you reactivate. Export to JSON / CSV / GPX is always available, including during the 30-day window.

Is there an iPhone / Android app?

There's no dedicated WIT app — the supported tracking apps (OwnTracks, Overland, GPSLogger, OsmAnd, Traccar) do that job already, and they're battle-tested. Building yet another tracker wouldn't add value.

Why "Where Is Tereza?"

Because the product was built so that Tereza's family and friends could follow her Camino de Santiago in real time, and the question on everyone's lips was, well, "where is Tereza?" The name stuck.

How do I report a bug?

Open the org admin sidebar and click Support. The Support page lists your existing tickets and has a + Create new request button that opens the contact form. After you sign in (magic-link, no password), submit a title + description and optionally attach a screenshot or debug bundle. You'll get an email confirmation immediately, and another email each time the status changes (investigating, accepted, resolved). Click any ticket row in the Support page to see its current status in a modal — no need to leave the admin.

Yes. The Trip Stats and Daily Distance sections are collapsible — click their header chevron to fold them. When a trip has segments, Trip Stats starts collapsed by default and only the latest segment auto-expands; older segments show a one-line summary until you click them. The widget also caps its height to the viewport and scrolls internally when everything is expanded, so it never overflows past the bottom of the screen.

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Need help? Contact support · Where Is Tereza?

FAQ

How is this different from sharing my location on Find My / Google Maps?